Refund Policy

1. Purpose of This Policy

This Refund Policy defines the terms and conditions under which tuition fees and related payments may be refunded at Woodcroft University. As a fully online, international university offering undergraduate, graduate, doctoral, professional, certification, and internship programs, Woodcroft University maintains a transparent and structured refund framework while ensuring academic integrity and operational sustainability.

2. General Refund Principles

• All refund or cancellation requests must be submitted in writing to Woodcroft University.
• Program category
• Payment method
• Timing of withdrawal
• Refunds apply only to tuition fees paid directly to Woodcroft University, unless otherwise stated.
• Approved refunds are processed to the original payment method.
• Submission of a request does not guarantee approval.

3. Registration Fees (Non-Refundable)

Any registration fee paid to Woodcroft University is strictly non-refundable under all circumstances.

This applies regardless of:

• Program type
• Payment method
• Enrollment status
• Reason for withdrawal or cancellation

Once a student completes registration and pays the registration fee, that amount cannot be refunded, reversed, or adjusted.

4. Payment Categories & Refund Conditions

A. Upfront Payment (Self-Funded Students)

Students who pay tuition directly to Woodcroft University (full payment or installment plans) are governed by the refund timelines below.

Undergraduate & Graduate Degree Programs

(Bachelor’s, Master’s, MBA, MS, MA, etc.)

5. Cancellation After Enrollment / One-Month Usage

If a student requests cancellation after enrollment confirmation or after attending classes or accessing learning materials for one month (or equivalent academic usage), the following applies:

• The student may be required to pay cancellation charges
• Cancellation charges depend on the program level and complexity

Cancellation Charges

• Standard programs: starting from $200
• Advanced, doctoral, executive, or research-intensive programs: up to $999

These charges cover:

• Faculty allocation
• Academic planning
• Platform access
• Learning resource activation
• Administrative processing

Cancellation charges are deducted from any eligible refund or may be payable separately if no refund is applicable.

6. Sponsored Students (Employer / Government / Third-Party Sponsorship)

Students enrolled under sponsorship are subject to the following:

• Sponsorship agreements are external contracts between the student and the sponsoring entity.
• Once sponsorship is approved and enrollment is completed:
• Sponsored tuition is non-refundable
• Sponsorship arrangements cannot be canceled or reversed through Woodcroft University

Cancellation Under Sponsorship

Sponsored students may:

• Request cancellation of admission or withdrawal

However:

• No refund will be issued to the student or sponsor
• Any financial settlement must be handled directly with the sponsor

7. Loan & Financing Programs (Third-Party Loan Partners)

• All loans are provided and governed solely by third-party loan partners
• Loan agreements are binding financial contracts
• Woodcroft University is not a lender
and security.

Loan Cancellation & Refunds

• In most cases, loan cancellation is not possible once educational services are delivered
• If services were not delivered or there is a verified issue:
• Woodcroft University may review the case
• Final decision rests entirely with the loan partner
• If the loan partner does not permit cancellation, the loan remains fully binding

8. Non-Refundable Fees (Summary)

The following are non-refundable under all circumstances:

• Registration fees
• Application fees
• Admission or processing fees
• Technology & platform fees
• Digital learning materials
• Research supervision fees
• Dissertation / capstone fees
• Graduation or certification fees

9. Special Circumstances

Refund exceptions may be considered only at the University’s discretion in cases of:

• Serious medical emergencies
• Legal or immigration restrictions
• Force majeure events

Documentation is mandatory. Approval is not guaranteed.

10. Chargebacks & Payment Disputes

Unauthorized chargebacks may result in:

• Suspension of academic access
• Withholding of certificates or transcripts
• Financial or legal recovery actions

Students must contact the University before initiating disputes.

11. Processing Time

• Approved refunds are processed within 15–30 business days
• Bank or gateway charges are deducted from the refund amount

Requests can be submitted via the contact details below.

12. Policy Modifications

Woodcroft University reserves the right to modify this policy at any time. Continued enrollment constitutes acceptance of updated terms.

13. Contact Information

Woodcroft University
📧 Email: support@woodcroftedu.us
🌐 Website: https://woodcroftuniversity.online/